How can we help you?
Find answers to frequently asked questions
✦ Starting

What is Askflow AI?

How do i get started with Askflow?

How will Askflow help my Shopify Store

How does the Askflow work?

✦ Billing and Pricing

What pricing plans does Askflow offer?

What is quiz engagements in the pricing plan?

What happens if I exceed the quiz engagements included in my plan?

How does the billing cycle work for paid plans?

Why did the auto purchase of extra engagements fail?

Can I get a refund if I'm not happy with my subscription?

✦ Account and Set Up

How do I create an account on Askflow ?

What info is required for sign-up?

Can I change my account’s email address?

Can I delete or deactivate my Askflow account?

How do I contact support if I have questions or problems with my account?

✦ Product Features

What are the key features of Askflow's Product Recommendation Quiz app?

Can I create more than one product recommendation quiz for different categories of products?

Can I integrate Askflow into my Shopify store without changing the design and layout?

Can I track and analyze user interactions with product quizzes to gain insights?

Are there any limits on the questions or the product suggestions in a quiz?

✦ Troubleshooting andTechnical Support

Can the support help me integrate Askflow with my Shopify store?

Can I create more than one product recommendation quiz for different categories of products?

Can technical support help me customize the look or functionality of the quiz to meet my store's specific needs?

Does Askflow provide any training or onboarding resources to help me and my team learn the technical aspects of the app ?

How can I contact support team?

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